Sales Policy for HomeBina

Effective Date: 11/03/2025

Welcome to HomeBina, your trusted online destination for high-quality beauty and skincare products. By using our website, homebina.com, and placing an order, you agree to be bound by the terms and conditions of this Sales Policy. Our goal is to provide you with a seamless and satisfying shopping experience, ensuring that every order is handled efficiently and professionally.

This Sales Policy outlines important information regarding purchasing, payment, order processing, and delivery. Please read it carefully before placing your order.

1. General Information

At HomeBina, we specialize in providing a wide range of premium skincare, beauty, and wellness products. We offer products from trusted brands, ensuring that every item in our collection is safe, effective, and made from high-quality ingredients.

We are committed to providing exceptional service, transparent information, and a smooth shopping experience. Our website, homebina.com, is designed to make your shopping experience easy and enjoyable.

2. Order Processing

  • Order Confirmation:
    After placing your order, you will receive an order confirmation email with the details of your purchase. This email serves as a receipt and confirmation that we have received your order.

  • Order Processing Time:
    Orders are typically processed within 1-2 business days. However, processing times may vary during peak shopping periods (such as sales or holidays). If there are any delays, we will notify you promptly via email.

  • Product Availability:
    While we make every effort to ensure our inventory is up to date, products may become out of stock unexpectedly. If the item you have ordered is unavailable, we will notify you immediately and offer alternatives or provide a full refund for the out-of-stock item.

3. Pricing and Payment

  • Pricing:
    All prices on our website are listed in USD and include taxes where applicable. Prices may vary based on product availability, location, or any discounts available. HomeBina reserves the right to change prices without notice.

  • Payment Methods:
    We accept the following payment methods for online purchases:

    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay

  • Secure Payments:
    HomeBina uses advanced encryption technologies to ensure that your personal and payment information is secure. Our checkout process is designed to protect your information and provide you with a safe shopping experience.

  • Billing Address:
    Please make sure your billing information is correct and matches the information associated with your payment method to avoid any processing delays.

4. Shipping and Delivery

We offer reliable shipping services to ensure that your order arrives in a timely manner. Shipping costs are calculated at checkout based on the shipping method, weight, and destination of the order.

  • Domestic Shipping:
    We offer Standard Shipping (5-7 business days) and Expedited Shipping (2-3 business days). Delivery times may vary depending on your location and the carrier’s schedules.

  • International Shipping:
    We ship to select countries worldwide. Delivery times for international orders typically range from 7-14 business days. International shipping rates and customs duties may apply and are calculated during checkout.

  • Free Shipping:
    Enjoy free shipping on orders over a certain value. Please refer to the shipping section of our website for more details about current free shipping offers.

  • Order Tracking:
    Once your order has been shipped, you will receive a tracking number to monitor the status of your shipment.

5. Returns and Exchanges

We understand that sometimes products may not meet your expectations. HomeBina offers a 30-day return and exchange policy, allowing you to return most products in their original, unused condition for a full refund or exchange.

  • Return Process:
    To initiate a return, please contact our customer service team at info@homebina.com with your order number and reason for the return. We will provide you with instructions on how to return your items.

  • Non-returnable Items:
    Some items are non-returnable, such as opened or used skincare products, items with hygiene seals broken, or any customized products. For a full list of non-returnable items, please refer to our Return and Refund Policy.

6. Customer Support

Our customer service team is dedicated to providing you with the best possible experience. If you have any questions or concerns regarding your order or our products, don’t hesitate to reach out to us.

  • Customer Support Email: info@homebina.com
  • Phone: (507) 345-6485
  • Mailing Address:
    239 Moreland Ave Mankato, Minnesota

7. Sales Restrictions

  • Minimum Order:
    We do not require a minimum order to shop at HomeBina, but some special promotions may have specific minimum order amounts to qualify for discounts or free shipping.

  • Geographical Restrictions:
    We currently ship to U.S. and select international destinations. Please check the shipping options during checkout for your location.

8. Changes to This Policy

HomeBina reserves the right to update or modify this Sales Policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. Please check back periodically to stay informed about any updates.

Contact Us

For any questions or concerns regarding this Sales Policy, please feel free to reach out to our customer support team:

Thank you for choosing HomeBina. We look forward to serving you with top-quality beauty products and exceptional service. We are dedicated to providing you with an outstanding shopping experience!